Welcome to the RCBO Electrical Frequently Asked Questions page. Based in Hobart, Tasmania, we’re dedicated to providing fast, reliable, and professional electrical services for residential, commercial, emergency, and property management needs.
General Questions
Q: Are your electricians licenced and insured?
A: Yes, all our electricians are fully licenced, insured, and highly trained to provide safe, reliable electrical services across Hobart and surrounding areas. We maintain up-to-date certifications and follow all Australian electrical safety standards to give you peace of mind.
Q: Do you provide free quotes?
A: Absolutely! We offer free, no-obligation quotes for all our electrical services. After understanding your requirements, we’ll provide a clear, detailed quote so you know exactly what to expect before any work begins.
Q: What areas do you service?
A: We service Hobart and surrounding suburbs, including Moonah, Sorell, Glenorchy, Howrah, Cambridge, Lindisfarne, Kingston, and nearby areas. If you’re outside these regions, please get in touch — we may still be able to help or recommend trusted local electricians.
Q: How quickly can I expect an electrician to arrive after booking?
A: For standard bookings, we schedule appointments promptly, often within a few days. For emergencies, we provide a 24/7 rapid response and aim to arrive as quickly as possible, depending on location and traffic.
Residential Electrical FAQs
Q: Can you help with home rewiring and renovations?
A: Yes, we specialise in residential rewires, lighting installations, power upgrades, and electrical work for home renovations of all sizes. We ensure all work complies with safety standards and enhances your home’s electrical system.
Q: How quickly can you respond to an electrical emergency at home?
A: Our emergency electricians are available 24/7 and aim to respond as quickly as possible, often within the hour depending on location and time.
Q: Do you install and service smoke alarms?
A: Yes, we install, test, and service smoke alarms to ensure your home complies with Australian safety regulations. We can also provide advice on the best types and placement for your property.
Q: What should I do if I suspect an electrical fault at home?
A: If you notice flickering lights, frequent breaker trips, burning smells, or damaged outlets, turn off power at the main switch if safe to do so, and call us immediately. Avoid using faulty equipment until inspected.
Commercial Electrical FAQs
Q: Do you work with offices and retail spaces?
A: Yes, we provide electrical services for offices, retail shops, shopping centres, factories, and warehouses, including installations, repairs, fit-outs, and maintenance.
Q: Can you help with energy-efficient lighting upgrades?
A: Absolutely. We design and install energy-efficient lighting solutions that reduce your business’s energy costs and improve lighting quality, helping your business save money and reduce its carbon footprint.
Q: What commercial emergencies do you handle?
A: We respond to power outages, switchboard faults, lighting failures, equipment breakdowns, and other urgent electrical issues affecting business operations. Our team works quickly to minimise downtime and safety risks.
Q: Do you offer scheduled maintenance plans for businesses?
A: Yes, we offer tailored maintenance plans to keep your electrical systems in top condition, reduce the risk of breakdowns, and ensure compliance with workplace safety regulations.
Emergency Electrical FAQs
Q: Are you available 24/7 for electrical emergencies?
A: Yes, our emergency electricians are on call 24 hours a day, 7 days a week to respond promptly to urgent electrical issues in homes and businesses.
Q: What should I do if I have an electrical emergency?
A: Immediately call us on our emergency number. While waiting, avoid using faulty outlets or appliances, keep clear of any sparking or damaged wiring, and if safe, turn off power at the main switch.
Q: Do you provide temporary fixes if parts aren’t available immediately?
A: Yes, we ensure your property is left safe with temporary repairs if necessary, and we schedule any follow-up work as soon as possible to complete the permanent fix.
Q: How quickly can you arrive for an emergency?
A: We aim to arrive as quickly as possible, often within the hour in Hobart and surrounding areas, depending on traffic and time of day.
Property Manager FAQs
Q: Do you work with property managers on rental properties?
A: Yes, we specialise in electrical services tailored for property managers, including urgent repairs, maintenance, safety inspections, and compliance reporting.
Q: Can you provide property condition reports?
A: Absolutely. Our detailed electrical condition reports help identify potential issues, assist with tenancy turnover inspections, and keep your properties compliant with safety regulations.
Q: How do you coordinate appointments with tenants?
A: We handle all tenant communications directly, scheduling convenient times and sending appointment reminders and tracking information to reduce no-shows and ensure a smooth process.
Q: Do you offer ongoing maintenance contracts for rental properties?
A: Yes, we can tailor ongoing maintenance and inspection plans to your portfolio’s needs, helping you stay ahead of repairs and compliance requirements.
Booking & Payment
Q: How do I book an electrician?
A: Simply call us or send a message with details of your job. We’ll provide a free quote and schedule a convenient appointment that suits you.
Q: When do I need to pay?
A: We do not take payment until you are completely satisfied with the work. Your peace of mind and satisfaction are our top priorities.
Q: Do you offer warranties on your work?
A: Yes, all our workmanship is guaranteed. If you experience any issues related to our service, just contact us and we’ll make it right.
Still Have Questions?
Contact RCBO Electrical today — we’re happy to help with any enquiries about your electrical needs!